Planning a flooring project in your home is exciting—but before you pick a material or schedule an installation, it’s worth asking your contractor a few key questions. A good flooring contractor won’t just sell you a product; they’ll help guide you through decisions, timelines, budgets, and realistic expectations.
At Home Expert has worked with homeowners across Houston, Cypress, and Spring, TX, for over 15 years, and we believe the best results come from honest conversations and clear answers. Below are ten smart questions to ask before your project begins—and why each one matters.
1. Are you licensed and insured?
This is essential. A licensed contractor has met local requirements and knows building codes. Insurance protects you in case of property damage or job-site injury. If your contractor isn’t insured, you could be liable.
2. What types of flooring do you specialize in?
Not every installer is experienced with every material. Ask if they’ve worked with the type of flooring you want, such as engineered hardwood, luxury vinyl, or tile. Their experience will directly impact the outcome of your project.
3. Do you offer product recommendations or work with certain brands?
A trusted contractor will point you toward high-quality, proven flooring options. At Home Expert, for example, works with MSI, Shaw Floors, and Republic Floor, offering reliable products we’ve installed in hundreds of homes.
4. What does the installation process include?
You’ll want to know who’s handling the delivery, demo, prep work, and post-install cleanup. Clarify if baseboards, transitions, or furniture moving are included so there are no surprises later.
5. How do you handle subfloor issues?
Subfloor prep is one of the most important parts of a flooring job. Ask how they address uneven surfaces or damage. A proper foundation ensures your new floors stay in place and look great for years.
6. How long will the project take from start to finish?
Get a realistic timeline, especially if you’re working on a deadline or coordinating other parts of a renovation. Weather, product availability, and prep work can all affect how long a project takes.
7. What warranties do you provide?
Ask about both the product warranty and the labor warranty. A solid contractor will stand behind their work and offer a clear policy if issues arise after the job is complete.
8. Can I see photos or references from recent jobs?
Looking at examples of past work helps you gauge quality. Even better if you can speak to a recent client. Reviews and referrals are a great way to gain trust in your contractor.
9. How should I prepare for installation day?
Knowing what to expect helps the project run smoothly. Ask if you need to remove furniture, unplug appliances, or clear access paths. Some contractors offer full prep support, while others may ask you to do this in advance.
10. Will someone be available for questions throughout the project?
Open communication is key. Ask if there’s a main point of contact and how updates are shared. You should feel informed at every stage of the process.
Know Before You Start
Asking these questions gives you more than just peace of mind—it sets the stage for a smoother, more confident flooring project. At Home Expert is proud to serve the Houston, Cypress, and Spring communities with transparent communication, expert installation, and high-quality materials.
Thinking about new flooring? Let’s talk. Request an Estimate today and get your project started the right way.
